酒店常用英语情景对话，酒店人学起来！

　　有酒店人留言希望多提供酒店英语方面的内容，小编今天就分享酒店入住-点餐-客房-洗衣房-退房的一整套服务英语对话，记得收藏哦!

　　入 住

　　(F: Frontdesk G: Guest)

　　F: Welcome to the Beachside Inn. How may I help you?

　　欢迎来到海边酒店。能为您做点什么吗?

　　G: I’d like a room, please.

　　我要住店。

　　F: Would you prefer a single or a double?

　　你是要单人间还是双人间呢?

　　G: A double, please. How much is that?

　　双人间，价格是多少?

　　F:It’s $145.00 a night. How many nights will you be staying?

　　145美元每晚，你要住几晚呢?

　　G:Just tonight.

　　就今晚。

　　F:OK. One night comes to $145.00 plus tax. May I have your name please?

　　一晚含税总共145美元。您的名字是?

　　G:It’s Davies. Robertson Davies.

　　我是达维斯。

　　F: And how do you spell that, sir?

　　怎么拼写呢?

　　G:It’s D-A-V-I-E-S.

　　是D-A-V-I-E-S。

　　F:So that’s D-A-V-I-E-S. How would you like to pay for the room?

　　好的，你想要如何付款?

　　G:Do you take VISA?

　　能用VISA卡吗?

　　F: Yes, we do. We take VISA,Mastercard, and American Express.

　　可以，我们接受VISA卡，万事达卡，美国运通。

　　G: Great. I’ll pay with VISA then.What time is checkout?

　　我用VISA付款，退房时间是?

　　F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?

　　10点退房。您的房间号是505。您还有其他疑问吗?

　　G: And is there a restaurant?

　　有餐厅吗?

　　F: There are restaurants on the 3rd floor and there’s a café next to the lobby.

　　3楼有餐厅，有一个咖啡厅在大厅旁边。

　　G: Is there a pool here?

　　有游泳池吗?

　　F:Yes, there is. It’s on the 2nd floor. But you have to bring the towel from your room.

　　有的，在2楼。但是需要自己带毛巾。

　　G:Great. What time does the restaurant close?

　　餐厅什么时候关门呢?

　　F: They both close at 10:00 P.M.

　　餐厅和游泳池都是10点。

　　G: 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M.

　　好的，6：30能够叫醒我吗?

　　F:Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay.

　　没问题，叫醒服务6:30，希望您住的愉快!

　　点 餐

　　(W: Waiter G: Guest)

　　W: Good evening,madam and sir.Do you have a reservation?

　　晚上好，先生女士，请问你有预订吗?

　　G: Yes,I’m Mr.Johnson.

　　我是Johnson.

　　W: This way, please, Mr.Johnson. Here is your table. Is this all right?

　　这边请，Johnson.先生。这是你的座位，可以吗?

　　G: Thank you.It’s nice,indeed.

　　谢谢，非常好。

　　W: My pleasure.Here’s the menu.(After a while)Are you ready to order now，madam and sir?

　　不客气，这是菜单。(一会儿后)你们准备点菜了吗，先生女士?

　　G: No,we are still looking at the menu.You see,this is our first trip to China.Will you recommend us some Chinese dishes?

　　还没，我们还在看菜单呢。你看，这是我们第一次来中国，你可以给我们推荐一些中国菜吗?

　　W: How much would you spend?

　　你大概消费多少钱呢?

　　G: I don’t care about money.I’d like to have some good dishes of Chinese characteristics.

　　钱不是问题，我想要一些好的有中国特色的菜。

　　W: Yes,sir.Let me introduce you to some specials.

　　好的，先生。让我向您介绍一些特色菜。

　　客房服务

　　(R：Room Attendant G：Guest)

　　R: This is housekeeping, can I help you?

　　这是客房服务中心，有什么可以帮到您吗?

　　G: I forgot my adapter. Can I borrow one?

　　我忘了带转换插头，能借一个吗?

　　R: Yes, we can lend you a travel adapter. There is a deposit of 5 Euro.

　　没问题，我们可以借一个给您，不过您要付五欧元的押金。

　　G: That’s fine. Also, may I have extra towels?

　　可以。我可以多要几条毛巾吗?

　　R: Of course.How many would you need?

　　当然可以，要几条呢?

　　G: Two bath towels please. Thank you.

　　两条浴巾。谢谢。

　　洗衣房

　　(A：Room Attendant B：Guest)

　　A:Excuse me.Do you have any laundry? The laundry man is here to collect it.

　　打扰一下，您有需要洗的衣物吗?洗衣房服务员员来收衣物了。

　　G:No，not now，thank you.

　　现在还不需要，谢谢你.

　　A:If you have any，please just leave it in the laundry bag behind the bathroom door.The laundry man comes over to collect it every morning.

　　如果您有需要洗的衣物，请把它们放在浴室后面的洗衣袋了。洗衣房的工作人员每天早上会来取走。

　　G:Thank you.

　　谢谢你。

　　A:Please tell us or notify in the list whether you need your clothes ironed，washed，dry-cleaned or mended and also what time you want to get them back.

　　请您告诉我们，或者在洗衣单上标明是否您的衣物需要熨烫、水洗、干洗或者缝补并且说明您什么时候要取回这些衣物。

　　G:I see.What if there is any laundry damage?I wonder if your hotel has a policy on dealing with it.

　　好的，我明白了。如果衣物损坏怎么办呢?我想知道您们酒店会怎么处理这个问题。

　　A:In such a case，the hotel should certainly pay for it.The indemnity shall not exceed ten times the laundry.

　　如果是这样，酒店让人会赔偿。赔偿不会超过所洗衣物的十倍。

　　G:That sounds quite reasonable.I hope there's no damage at all.

　　那听起来非常合理。我希望衣物不会出现损坏。

　　A:Don't worry，Ma'am.The Laundry Department has wide experience in their work.

　　不要担心，女士。我们洗衣房工作经验很丰富的。

　　G:All right.Thank you for your information.

　　那好吧，谢谢你的提醒。

　　A: Not at all.

　　不用谢。

　　退 房

　　(F: Frontdesk G: Guest)

　　F:Good afternoon. How may I help you?

　　下午好，请问有什么可以帮到您?

　　G: Can you check me out please?

　　可以帮我退房吗?

　　F: Sure. What’s your room number and name please?

　　好的，请问您怎么称呼，您的房间号是多少?

　　G: My room number is 305 and name is Smith.

　　我的房间号是305，我叫史密斯

　　F: Wait a moment please. Here is your bill. Please check it to see if the account is correct.

　　请您稍等。这是您的账单，请看看是否正确。

　　G: The total cost is 330. What’s extra 20 dollars for?

　　一共消费了330，这多出来的20是怎么回事?

　　F: That’s for the international phone call you made in the room.

　　这是您在房间内拨打国际长途的费用。

　　G: Can I pay with a credit card?

　　我可以用信用卡支付吗?

　　F: Of course, you can. May I have your passport, please?

　　当然，请您给我下您的护照。

　　G: Here you are.

　　给你。

　　F: Here is your receipt. Thank you. Have a nice day.

　　这是您的收据，谢谢您，祝您有愉快的一天

　　G: Thank you, you too, bye.

　　谢谢，你也是，再见。

【看这里~】

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